COVID-19 Response

Updates for Residents, Patients, Family Members, Teammates, Volunteers and Friends of The Wesleyan during the COVID-19 Health Crisis


May 15, 2020

GOVERNOR’S DIRECTIVE TO TEST ALL RESIDENTS AND STAFF AT NURSING FACILITIES

On May 11, 2020, Texas Governor Greg Abbott directed that 100 percent of residents and staff in Texas nursing facilities be tested for SARS-CoV-2, the virus that causes COVID-19.

The Wesleyan at Scenic received a notification May 14 from Phil Wilson, Executive Commissioner of the Texas Health and Human Services Commission (HHSC), that we will be “contacted very soon by a testing team to schedule specimen collection” and shared that information with residents, family members and teammates.

The notification said that facilities scheduled for testing will be given at least 24-hours-notice prior to the specimen collection process taking place. The Wesleyan will make arrangements for off-duty teammates to be present for testing. The ordering physician for the tests will be John Hellerstedt, M.D., Commissioner of State Health Services. Test results will be sent directly to the nursing facility.

HHSC communicated that the testing teams may consist of state and/or local government personnel, including first responders from our local fire department, or the Texas Military Department. The testing teams will self-screen before entering our facility. Testing teams will bring their own personal protective equipment and all supplies necessary to complete the testing. The teams will be carrying out Governor Abbott and the White House’s directive and, therefore, are authorized to enter our facilities.

Testing for COVID-19 and waiting for results can be stressful. The Wesleyan’s plan is to have a familiar face from The Wesleyan at Scenic team in the room when each resident is tested. Additionally, we will call family members once the tests are done as well as when results are received.

We do not expect to receive a call about testing at The Wesleyan Skilled Nursing and Rehabilitation (WSN), located at 4011 Williams Drive, because information from HHSC also indicated that facilities that have had all residents and staff tested since April 15 need only provide documentation of previous testing. All WSN residents and teammates were tested on April 30 and May 1.


May 8, 2020

COVID-19 TESTING AT THE WESLEYAN SKILLED NURSING AND REHABILITATION

The Wesleyan Skilled Nursing and Rehabilitation (WSN) has received additional resident and teammate results from the COVID-19 tests that were conducted by the Texas Emergency Medical Task Force (TXEMTF) April 30 and May 1.

The remaining test results received were negative.

The Wesleyan reported initial results from these tests on May 6, after being notified that one teammate and one resident had tested positive.

The tests conducted by TXEMTF took place after The Wesleyan was notified on April 28 that a teammate had tested positive from contact outside of the WSN community.

The two teammates who tested positive have been, and continue to be, in quarantine at home and the resident who tested positive has been, and continues to be, in isolation.

WSN has notified individual residents, their family members, and teammates of their results in-person or by phone.

“We are grateful and relieved to receive these remaining results,” said Bethany Sisneroz, Chief Operating Officer. “We take infection control very seriously. Test results are critical pieces of information that help us determine where additional isolation protocols are needed.”

Concerned that six days had passed since the initial testing and having had received only partial results, The Wesleyan made the decision to retest residents May 7. “While it saddened us to put our residents through a second round of testing, we felt it was imperative to obtain an up-to-date status on those we are caring for,” said Administrator Cory Hawkins.

Testing for COVID-19 involves an anasopharyngeal swab. Technicians insert a special 6-inch cotton swab into the nasal cavity and move it around to obtain a sample. The procedure doesn’t hurt, but it can be uncomfortable. The samples are then sent to a lab.

“Testing is an essential tool in managing the spread of COVID-19,” said Kelly Goetz, Chief Compliance Officer. “It’s analogous to an MRI scan. It gives us a detailed scan of our community at a particular point in time. However, what we do before, during, and after testing is just as important. We continue to carefully monitor all of our residents and patients, screen teammates and the essential visitors who come into our communities, and be vigilant about infection control practices.”

The Wesleyan’s approach, since the World Health Organization (WHO) declared COVID-19 a pandemic March 11, has been to follow all the recommendations and implement directives from the Centers for Disease Control and Preventions, Texas Health and Human Services, the Centers for Medicare and Medicaid Services, the Williamson County and Cities Health District and other health agencies. “We receive updates every day that inform how to best mitigate the risks of this virus coming into our communities,” Goetz said.

President and CEO Mark Lenhard shared praise for employees across the organization: “We’ve witnessed deep commitment at every level. The Wesleyan team has been unremitting in keeping up with constantly evolving guidelines, participating in ongoing training, seeking creative solutions, reaching out to our vendors and labs, following up with local and state government, and working with great dedication on behalf of those we serve and serve with. I’m very proud of this passionate and purposeful team.”

Special Note: We continue to receive messages from teammates and friends of The Wesleyan who want to extend their care and concern for our two teammates who are in quarantine and our resident in isolation. We thank you for those messages and will pass them along. We invite all to keep these individuals in your prayers.


May 6, 2020

AN UPDATE ON THE WESLEYAN SKILLED NURSING AND REHABILITATION

We wanted to provide an update on The Wesleyan Skilled Nursing and Rehabilitation (WSN), the skilled nursing community that The Wesleyan acquired in December 2019, located at 4011 Williams Drive. We shared this update with the WSN family late yesterday.

As you know on April 28, The Wesleyan Skilled Nursing and Rehabilitation received confirmation that a case of COVID-19, the illness resulting from the novel coronavirus, had been diagnosed in a teammate. That teammate continues to be in quarantine at home.

The Wesleyan ordered testing supplies in preparation to test all WSN residents and teammates. Soon after these supplies arrived, The Texas Emergency Medical Task Force (TXEMTF) was deployed to lead the testing process.

Since TXEMTF administered the tests, The Wesleyan’s Chief Operating Officer Bethany Sisneroz has stayed in contact with them and stressed the importance of getting the test results back promptly.

Yesterday, in response to one of our inquiries about test results, The Williamson County and Cities Health District informed us of two positive cases of COVID-19 from the tests conducted by the Texas Emergency Medical Task Force (TXEMTF) at The Wesleyan Skilled Nursing and Rehabilitation (WSN) April 30 and May 1.

One is a resident and one is a teammate. The family of the resident who tested positive has been notified and the resident has been, and continues to be, in isolation. The teammate is in quarantine at home.

Because of our concern that many test results are still pending, President and CEO Mark Lenhard and COO Bethany Sisneroz have been on the phone and communicating with representatives from Williamson County and the State of Texas, pressing the urgent need to receive all of the results.

During this waiting period, we have continued to carefully monitor all of our residents and patients, screen teammates and essential visitors, and we have implemented additional isolation measures to reinforce infection control practices.

We want to reassure our residents, patients, family members and teammates that we have taken, and will continue to take, every step recommended by authorities to contain the spread of this virus. Every precaution we take (and every precaution you take), helps mitigate the risks of this virus spreading.

On March 11, The Wesleyan began requiring that Wesleyan teammates work only in their assigned communities or locations to limit exposure from one residential community or program to another. That requirement is still in place. We also are continuing all precautionary measures that we have implemented since early March. Our decision not to relax any of our practices and protocols is consistent with the advice given in The Governor’s Report to Reopen Texas.

We thank all of you for adhering to these practices and protocols both within our communities and in public spaces. Your vigilance, in these trying circumstances, shows great care for one another.

We will keep you updated. In the meantime, please keep The Wesleyan Skilled Nursing and Rehabilitation residents, patients, family members and teammates in your prayers.


May 2, 2020

NOTIFICATION OF A MISIDENTIFICATION IN THE WILLIAMSON COUNTY SUN

Dear Members of The Wesleyan Family,

As you know, a case of COVID-19 was diagnosed in a teammate at The Wesleyan Skilled Nursing and Rehabilitation (WSN) earlier this week. WSN is the skilled nursing community that The Wesleyan acquired in December 2019 that is located at 4011 Williams Drive.

The Williamson County Sun, a Georgetown newspaper, is running a story in its Sunday edition in which they mistakenly identified WSN as an “assisted living facility.”

We wanted to make you aware of this misidentification by The Williamson County Sun so that you would not be concerned. There is not a positive case of COVID-19 at The Wesleyan Assisted Living and Memory Care. Our residents, patients, family members and teammates will be notified if the status of any of our communities changes.

We continue to be grateful for The Wesleyan Family and all the support you have given during these trying circumstances. Together, we can continue to safeguard this ministry.


April 30, 2020

THE WESLEYAN TO TEST RESIDENTS AND TEAMMATES AT THE WESLEYAN SKILLED NURSING AND REHABILITATION FOLLOWING COVID-19 DIAGNOSIS

Late Tuesday, April 28, The Wesleyan Skilled Nursing and Rehabilitation received confirmation that a case of COVID-19, the illness resulting from the novel coronavirus, had been diagnosed in a teammate. The teammate is in quarantine at home.

Immediately after receiving the confirmation, The Wesleyan notified the Texas Health and Human Services Commission (HHSC) as well as the Williamson County and Cities Health District and is following the procedures recommended by them and the Centers for Disease Control and Prevention (CDC). Additionally, The Wesleyan informed residents, patients and family members in all of its residential communities and teammates throughout the organization.

Wednesday morning, April 29, the Williamson County and Cities Health District visited The Wesleyan Skilled Nursing and Rehabilitation to conduct an assessment. They reviewed the data they collected and determined that, with only one case at the facility and no one else showing symptoms, The Wesleyan should monitor staff and residents for symptoms for the next 14 days. The Wesleyan is remaining in close communication with the Williamson County and Cities Health District and continues to follow all recommendations from health officials.

The Wesleyan has decided to proceed with extra caution. “With the health and well-being of our teammates and those entrusted in our care and service as our highest priority, The Wesleyan leadership has arranged to test all residents and teammates at The Wesleyan Skilled Nursing and Rehabilitation facility,” states Mark Lenhard, President and CEO of The Wesleyan. “Our medical director has issued orders for residents. Testing supplies were ordered. Those supplies were delivered this afternoon and testing is beginning today.”

This diligence is consistent with The Wesleyan’s approach since the World Health Organization (WHO) declared COVID-19 a pandemic March 11. Following the State of Texas Governor Greg Abbott’s report that businesses would begin reopening May 1, Lenhard advised The Wesleyan community, “Even as businesses begin to reopen, the protocols and practices The Wesleyan has implemented will stay in place. We are still receiving guidance from health agencies at the federal, state and local levels for caution and vigilance, especially for organizations like ours that serve populations that are at greater risk. We do not want to undo the heroic efforts and significant sacrifices that our patients, residents, family members and teammates have made by prematurely reducing or eliminating the protocols that have safeguarded this ministry.”


April 29, 2020

A CASE OF COVID-19 DIAGNOSED

A case of COVID-19, the illness resulting from the novel coronavirus, has been diagnosed in a teammate of The Wesleyan Skilled Nursing and Rehabilitation.

“The teammate is in quarantine at home. We have notified the Texas Health and
Human Services Commission (HHSC) as well as the Williamson County and
Cities Health District and are following the procedures recommended by them
and the Centers for Disease Control and Prevention (CDC). We have taken and
continue to take every step recommended by authorities to contain the potential
spread of this virus,” said President and CEO Mark Lenhard. “We want to make
residents and patients, their families, our caring staff, and our community aware
of this situation and reassure everyone that our top priority is protecting those we
care for and serve, along with our teammates who provide healthcare and services in our communities and programs.”



April 27, 2020

THE GOVERNOR’S REPORT TO REOPEN TEXAS

Today, during an afternoon press conference, Texas Governor Greg Abbott presented The Governor’s Report to Reopen Texas. While it is natural for this news to be a relief to many, it is too early for The Wesleyan, and communities like ours, to relax our protocols and practices.

In the Governor’s Report, there is a section addressing Texans over the age of 65, which advises strictly adhering to all Center for Disease Control and Prevention (CDC) guidelines, as well as all recommendations in the Governor’s Report. The protocols and practices that we have put into place and have been following for the last seven weeks have been recommended by the CDC and CMS (Centers for Medicare and Medicaid Services). We will continue these precautionary measures to ensure the health and safety of our residents, patients and teammates. COVID-19 is a serious threat to our population.

Based on data from the Texas Department of State Health Services (DSHS), of confirmed COVID-19 fatalities in Texas to date, 76% were Texans 65 and older. (p. 7, Governor’s Report)

This week, a skilled nursing community in Round Rock, reported 46 residents and staff had tested positive for COVID-19. We must remain vigilant to mitigate the risk of COVID-19 from coming into our communities.

The protocols and practices The Wesleyan has in place will stay in place even as Texas begins to reopen. When can we lift the restrictions? President and CEO Mark Lenhard explains, “At this time, it is difficult for us to predict when our restrictions will end. We are still receiving guidance from health agencies at the federal, state and local level for caution and vigilance, especially for organizations like ours that serve populations that are at greater risk. We do not want to undo the heroic efforts and significant sacrifices that our patients, residents, family members and teammates have made by prematurely reducing or eliminating the protocols that have safeguarded this ministry. We pray for the swift end of this health care crisis and your continued health and well-being.”

The following two sections are from The Governor’s Report to Reopen Texas:

Page 5 – FROM THE CHIEF MEDICAL OFFICER

There is much we know about COVID-19.

We know it has had a devastating impact across our nation.

We know there is currently no vaccine to prevent COVID‑19.

And we know the best way to prevent infection is to take steps to avoid exposure.

We have seen this work in Texas, where Texans are taking actions to stop infections.

But there is much more to know.

Based on our current understanding, the virus that causes COVID‑19 is thought to spread:

  • Mainly from person to person;
  • Between people who are in close contact with one another (within about 6 feet); and
  • Via respiratory droplets when an infected person coughs or sneezes; these droplets can land in the mouths or noses of people who are nearby or possibly be inhaled.

People are thought to be most contagious early in their illness, but COVID-19 can be spread to others by infected persons even before they show any symptoms. That is why we must remain cautious — to avoid further spread or a new outbreak.

As we begin to open Texas, we must continue to follow these critical health guidelines:

  • Stay home if you can.
  • Wash hands often and for 20 seconds, or use hand sanitizer with at least 60% alcohol.
  • Cover coughs and sneezes with a tissue, then throw the tissue away.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Disinfect surfaces, buttons, handles, doorknobs, and other places touched often.
  • Avoid close contact with people who are sick.

Continue to practice social distancing, avoid crowds, and limit physical contact. The Centers for Disease Control and Prevention (CDC) also recommends using simple cloth face coverings in public to help slow the spread of the virus.

Special guidance for Texans over 65 is outlined on page 6, and for all Texans on page 8. Opening businesses have added responsibilities outlined beginning on page 19.

Every Texan is part of the solution. You can protect yourself, your family, and your community.

John William Hellerstedt, M.D., Chief Medical Officer
Commissioner, Texas Department of State Health Services

PAGE 6 – SPECIAL GUIDANCE FOR TEXANS OVER 65

People 65 years or older, especially people 65 years or older with medical issues like heart disease, diabetes, cancer, or a weakened immune system, are at a higher risk for getting very sick or dying from COVID‑19.

Every Texan is part of the solution. Strictly adhere to all CDC guidelines, as well as all recommendations in this document.

  • Minimize face-to-face contact with others.
  • Avoid young children.
  • If someone is assisting you, you and your family members or caretaker should wear cloth face masks.
  • Remember a family member or caretaker can give you the virus even if they don’t appear to have symptoms.
  • Try grocery or restaurant delivery, mail order prescriptions, and phone appointments with your doctor.
  • Call 2-1-1 if you need help with essentials.
  • Reach out to friends, family, or neighbors who can deliver essential items.
  • If you must go out, wear a cloth face mask, and stay six feet away from others.
  • Wash your hands often and for at least 20 seconds, or use hand sanitizer with at least 60% alcohol.
  • Disinfect surfaces, buttons, handles, knobs, and other places touched often.
  • Do not share dishes, drinking glasses, cups, or eating utensils with others.
  • If you have mild symptoms (difficulty breathing, or a rapidly worsening cough or fever), call your healthcare provider. If symptoms are severe, call 9-1-1.
  • Check in regularly with neighbors, friends, and family by calling, texting, emailing, video chatting, or even writing letters.
  • Walking, gardening, digital books, games, and online religious services are great ways to stay active and connected.


PROTECTING THE HEALTH OF OUR RESIDENTS AND PATIENTS

April 15, 2020

Dear Family Members of The Wesleyan,

I was reminded by one of our residents the other day that the generation we serve and love (her and her friends) are strong and have endured much in their lives. They have fought in and lived through wars, poverty, outbreaks, economic strife, and other world disasters and have come through it all. They have lived with restrictions such as limited food, curtailed freedoms, and at times oppression, and they survived it. She said they will do it again today. Immediately after she shared those words with me, she asked what she could do to help us. I am humbled by the incredible thoughtfulness that members of this community have for one another. My hope is that these words will be for you what they have been for me – a continued source of strength as we know that “this too shall pass” and that their strength and endurance are an example to us all and the hope that lies ahead of us.

It is important that we stay in communication with you as this health care crisis continues and The Wesleyan takes the necessary steps to safeguard our patients, residents, teammates, partners and family members. As we head into our 6th week of responding to the COVID-19 pandemic, The Wesleyan remains focused on the priority of preventing COVID-19 from coming into our communities. We know how scary it is to hear the news about nursing homes around the country and in Central Texas that have had positive cases. We are grateful to our teammates, the residents and to you, our family members, for taking every recommended measure to protect the health and well-being of our residents.

As you know, we are following all the updates from the Centers for Disease Control and Preventions, Texas Health and Human Services, the Centers for Medicare and Medicaid Services, the Williamson County and Cities Health District and other health agencies. As we receive new recommendations and directives, we are implementing them. We recognize that these precautionary measures are a hardship for families who are accustomed to being able to visit in person and hug their loved ones, but it is imperative that together we adhere to the recommendations from these agencies. These guidelines will be enforced by The Wesleyan throughout our communities and programs.

By using other means of contact – telephone calls, video chats, cards, letters and packages – you are helping us minimize exposure to a potentially vulnerable population and healthcare and service providers. We have systems in place to assist you in connecting with your loved one should they need help with phone calls or video chats.

We thank you for your support and help as we mitigate the risks for our communities. Your compliance and understanding is a contributing factor in our ability to safeguard all those who live at, are served by and work at The Wesleyan.

We are keeping all who have been affected by COVID-19 in our prayers and we ask that you keep The Wesleyan, those we serve and those we serve with in your prayers.

With appreciation,

Mark Lenhard
President/CEO


Friday, April 10, 2020

President and CEO Mark Lenhard extends a Easter Weekend message to The Wesleyan Family.


Friday, April 3, 2020

Dear Family Members of The Wesleyan,

As we begin our fourth week of responding to the COVID-19 pandemic, The Wesleyan remains focused on the priority of preventing COVID-19 from coming into our communities. We are following all the updates from the Centers for Disease Control and Preventions, Texas Health and Human Services, the Centers for Medicare and Medicaid Services, the Williamson County and Cities Health District and other health agencies. As we receive new recommendations and directives, we are implementing them. We appreciate the adjustments you have made as well to help us take precautionary measures.

Our primary focus is ensuring our residents, patients and teammates are in a safe and healthy environment.

We know that it is very difficult to not be able to come and visit and see your loved one in person. But, it is critical that we all abide by the Williamson County Stay Home Stay Safe Order. This is particularly important for communities like ours as we minimize exposure to a potentially vulnerable population and healthcare and service providers.

“All persons may leave their Residences only for Essential Activities or for performing or accessing Essential Governmental Functions, Healthcare Operations, Essential Businesses, and Essential Critical Infrastructure, all as defined in Section 10.”

Here are some things you can do to help both your family and your loved one feel more connected.

  • Contact your loved ones by phone. Hearing one another’s voices will be reassuring to both you and them.
  • Plan a family get-together through video conferencing. If your loved one has a desktop computer, smart phone or tablet, you can set up a time to videoconference or chat with them. It is a way to see each other’s faces while abiding by the Stay Home Stay Safe order. During this pandemic, a number of the videoconferencing platforms have free versions. If your loved one does not have the necessary technology or know-how, our life enrichment teams have tablets and can help set up a time for them to visit with you. Call the main line for the community, where your family member lives and you will be helped.
  • Send letters, cards and special packages. Our communities are taking precautions with mail delivery so “snail” mail is taking a little longer than usual, but a card or gift package is something your loved one can hold on to and treasure.We thank you for your support and help as we mitigate the risks for our communities.


March 24, 2020

Today, Williamson County issued a Stay Home Stay Safe Order.

“In a proactive effort to reduce the number of new COVID-19 cases in Williamson County and in Central Texas, County Judge Bill Gravell has issued a Stay Home Stay Safe Order for all individuals in Williamson County.

“This Order takes effect at 11:59 p.m. on March 24, 2020, and will continue through 11:59 p.m. on April 13, 2020, subject to the limited exceptions. The Stay Home Stay Safe directives are intended to help control the spread of the coronavirus by keeping people isolated at home.”

Read the Stay Home Stay Safe document in its entirety here.

What Does That Mean for Residents, Patients, and Teammates of The Wesleyan?

The Wesleyan has been following the recommendations and directives from the Centers for Disease Control and Prevention (CDC) and the Williamson County and Cities Health District along with other health agencies, including the advice that had been given to help us prepare for further restrictions.

Yesterday, in anticipation of this order, President and CEO Mark Lenhard announced that non-essential staff were to work from home starting this morning. We’ve also taken steps to support essential staff and our other support services teammates during this time. These steps include, but are not limited to:

  • Offering all teammates a free meal on each shift
  • Screening all teammates, residents and vendors entering buildings to ensure continued health and safety
  • Providing ongoing communication about the needs of our communities
  • Listening to needs and responding with available resources
  • Staying updated on federal guidance for employee support and utilizing those resources
  • Restricting inter-building interaction to prevent any possible exposure
  • Re-training and re-educating on infection control to ensure competency

Please keep our teammates in your prayers. They are our most valuable resource and we are grateful to them for their care of you and each other.

Be assured that essential services will continue in our communities. Non-essential staff will be working away from our buildings, but remain focused on supporting the ongoing operations of The Wesleyan.

We strongly urge residents, family members, and teammates to follow the Stay Home Stay Safe Order. As with the directives that we have received over the past couple of weeks, we will adapt our operations to ensure that we are prioritizing the health and safety of our residents and teammates while supporting the physical, emotional, mental and spiritual well-being of all. We appreciate your support of the additional processes (e.g., screenings) that we’re putting in place to protect each of you.

Should you have questions, please direct them to the Administrator of your, or your family member’s, building or program. We will work quickly to address the questions you have about following this new order and supporting your essential needs.



March 19, 2020

In this constantly evolving community response to the COVID-19 health crisis, The Wesleyan is closely monitoring and implementing recommendations from The Centers for Disease Control and Prevention (CDC), the Williamson County and Cities Health District, and other health agencies. We are fully focused on protecting our residents and teammates and preserving a safe and healthy environment.

Important Updates

 On March 18, Williamson County and Cities Health District (WCCHD) received notification of the first four positive cases of Coronavirus Disease 2019 (COVID-19) in Williamson County. Today, they announced four new positive COVID-19 cases, bringing the County’s total to seven. A confirmed case reported on March 18 was transferred to Travis County’s jurisdiction for monitoring. We are in close contact with authorities and will continue to follow any precautionary steps we are asked to take.

On March 16, The Williamson County and Cities Health District ordered us, The Wesleyan – all our residents, family members, guests and teammates – to comply with the following directives, inclusive of, but not limited to:

Following guidance from the CDC, we have cancelled all group activities and communal dining in our communities. Meals are being delivered to residents/patients in their rooms.

Resident and Patient Well-Being

We understand that this crisis heightens anxiety and concern. The restrictions that have been put in place in light of this serious health concern are done so to protect our residents and patients. It is imperative that we follow these orders for the health and safety of residents and those teammates caring for them.

Administrators and Life Enrichment teammates are working diligently to adapt our communities’ offerings in light of these restrictions, continuing our ongoing commitment to promote wellness.

Summary – What We Are Doing to Protect Our Residents and Teammates

  1. All non-essential visitors are restricted from visiting any of The Wesleyan’s buildings where residents or patients reside.
  2. We are completing health assessments, which include conducting temperature checks, of all residents and teammates who enter residential and healthcare buildings.
  3. Sick employees are being asked to stay home and notify us if they develop respiratory symptoms while at work.
  4. Any non-essential meetings/social events/gatherings that were planned to take place on our campus have been cancelled.
  5. We are following the recommendations of the CDC, the Williamson County and Cities Health District and other health agencieson using contact precautions.
  6. We’re continuing the practice of proper hand washing hygiene for our teammates and promoting that same practice for our residents. Everyone should clean their hands before and after any interaction with residents and their environments by washing their hands with soap and water for at least 20 seconds. An alcohol-based hand sanitizer that contains 60-95% alcohol may also be used, but soap and water is best.
  7. We’re advising everyone to cover their mouths and noses with tissues when coughing or sneezing. Here’s the CDC’s information on coughing and sneezing etiquette: https://www.cdc.gov/healthywater/hygiene/etiquette/coughing_sneezing.html
  8. We are monitoring our environmental cleaning and disinfection procedures.We use hospital grade products designed to promote and assist in infection control protocols and have taken advice from the CDC on the best cleaners to use.
  9. We are conducting ongoing teammate training relative to disease prevention protocols.

What You Can Do

  1. Follow guidance on control and prevention for COVID-19.
    • Stay home when you are sick, except to get medical care. Use telemedicine if possible.
    • Cover your coughs and sneezes with a tissue; then throw the tissue in the trash.
    • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
    • When you can’t wash your hands with soap and water, use an alcohol-based hand sanitizer with at least 60% alcohol.
    • Avoid touching your eyes, nose, and mouth with unwashed hands.
    • Clean frequently touched surfaces and objects daily.
    • Practice social distancing – keeping a space of 6 feet between you and others – and avoiding any type of mass gatherings.
    • Get a flu shot if you have not already. (Although the flu shot does not protect against COVID-19, it is flu season.)
  1. Assure your family member that the restrictions are in place to protect them.
  2. Contact your family member regularly via phone calls, email or video-conferencing.
  3. Take care of your own wellness.
  4. Please keep The Wesleyan teammates in your thoughts and prayers. They are working hard to provide our residents with the best care possible in the midst of trying circumstances.

Our teammates often share that they specifically chose to work in senior living and healthcare because they have a passion for caring for the oldest among us. In this time, we are being called to not only care for them, but also to take extraordinary actions to protect them. We appreciate your support as we navigate this crisis.

COVID-19 Resources

Centers for Disease Control and Prevention COVID-19 Prevention for Long-Term Care Facilities
Centers for Disease Control and Prevention COVID-19 Updates
Williamson County and Cities Health District Coronavirus Information



March 18, 2020

In this constantly evolving community-wide response to the threat of COVID-19, The Wesleyan is making the necessary adjustments based on recommendations from The Centers for Disease Control and Prevention (CDC), the Williamson County and Cities Health District, and other health agencies. The precautions that are being recommended are to prevent COVID-19 from coming into our community.

Ensuring our residents, visitors and teammates are in a safe and healthy environment is always our primary concern. As such, we want you to know what we are doing as well as what you can do to help prevent COVID-19 from spreading.

Important Update: The Williamson County and Cities Health District has ordered us, The Wesleyan – all our residents, family members, guests and teammates – to comply with the following directives, inclusive of, but not limited to:

“The facility must temperature check all employees, patients, visitors and volunteers prior to entry to the facility.” Pursuant to this directive, we have locked all entrance doors except for the main entrances to assist us in compliance with this mandate. If residents or teammates leave a building, we are required to take their temperature when they return. As an additional safeguard, we have restricted entry to our facilities to essential staff only.

“The facility may not admit any individual to the facility with a temperature of 100.4 °F or above.”

“Any unexplained febrile illness (≥100.4 °F) of facility employees, patients, visitors or volunteers must be reported to the Williamson County and Cities Health District as soon as possible.” A fever can present for a number of illnesses. If you contract a fever, you will need to see a doctor to determine the origin of the fever. Unexplained fevers will be reported.

We understand the difficulties and inconveniences that will arise from the restrictions that have been placed upon our communities in light of this serious health concern. However, it is imperative that we follow these orders for the health and safety of residents and teammates. Administrators and Life Enrichment teammates are working diligently to adapt our communities’ offerings in light of these restrictions, continuing our ongoing commitment to promote wellness for our entire community.

This will continue to be an evolving situation and we will adjust our protocols as needed.

We ask for your support as we implement these practices to ensure the health and safety of our community.



What We Are Doing
to Protect Our Residents and Teammates

  1. All non-essential visitors are restricted from visiting any of The Wesleyan’s building where residents or patients reside.
  2. We are completing health assessments, which including conducting temperature checks, of all residents and teammates who enter residential and healthcare buildings.
  3. Sick employees are being asked to stay home and notify us if they develop respiratory symptoms while at work.
  4. Any non-essential meetings/social events/gatherings that were planned to take place on our campus have been cancelled/rescheduled.
  5. We are following the recommendations of the CDC and other agencies on using contact precautions.
  6. We’re promoting the practice of proper hand washing hygiene for residents and everyone who they may come in contact with. Everyone should clean their hands before and after interaction with residents and their environments by washing their hands with soap and water for at least 20 seconds. An alcohol-based hand sanitizer that contains 60-95% alcohol may also be used, but soap and water is best.
  7. We’re advising everyone to cover their mouths and noses with tissues when coughing or sneezing. Please review the CDC’s information on coughing and sneezing etiquette: https://www.cdc.gov/healthywater/hygiene/etiquette/coughing_sneezing.html
  8. We are monitoring our environmental cleaning and disinfection procedures. We use hospital grade products designed to promote and assist in infection control protocols and have taken advice from the CDC on the best cleaners to use.
  9. We are conducting ongoing teammate training relative to disease prevention protocols.


March 11, 2020

We know you may have questions about the spread of COVID-19 (the new coronavirus) and how it may affect us here at The Wesleyan Independent Living. Ensuring our residents, visitors and teammates are in a safe and healthy environment is always our primary concern. As such, we want you to know what we are doing as well as what you can do to help prevent COVID-19 from spreading. 

In addition to our everyday routine practices of infection control, we are receiving excellent daily guidance from The Centers for Disease Control and Prevention (CDC), the Williamson County and Cities Health District, and other resource partners. We have implemented a variety of steps to help reduce the potential for the COVID-19 virus to enter our buildings.

Here is what we are doing to protect our residents and teammates and how you can help:

  1. We have advised that sick employees should stay home and notify us if they develop respiratory symptoms while at work (e.g., cough, fever, sore throat, runny nose, and/or shortness of breath).
  2. With an abundance of caution, any non-essential meetings/social events/gatherings that are planned to take place on our campus are being cancelled/rescheduled.
  3. We have cancelled outings scheduled that were planned for outside of Georgetown, and will evaluate each outing as we approach its date, to determine if we will continue with the outing. We certainly will continue to support the need for social interaction; however, we will follow the CDC recommendations to ensure that we are protecting our community. That means plans may be changed daily. Our Life Enrichment team will continue to offer daily exercise classes for now, and help us develop other opportunities in which we can remain active and engaged.
  4. We’re promoting the practice of proper hand washing hygiene for residents and everyone who they may come in contact with. Everyone should clean their hands before and after interaction with residents and their environments by washing their hands with soap and water for at least 20 seconds. An alcohol-based hand sanitizer that contains 60-95% alcohol may also be used, but soap and water is best.
  5. We’re advising everyone to cover their mouths and noses with tissues when coughing or sneezing. Please review the CDC’s information on coughing and sneezing etiquette: https://www.cdc.gov/healthywater/hygiene/etiquette/coughing_sneezing.html
  6. We are monitoring our environmental cleaning and disinfection procedures. We use hospital grade products designed to promote and assist in infection control protocols and have taken advice from the CDC on the best cleaners to use. We have educated our teams on how to properly clean throughout our communities and will continue to reinforce those processes through ongoing education.
  7. We have posted signs on our doorways and are asking visitors, including family members, to complete a health assessment form when they enter a building. While this may seem overly cautious, the CDC cautions that persons age 65 and older are potentially at greater risk. We feel this is an important step to making sure that we keep residents healthy. If visitors complete the assessment and have risk factors, we will request that they not enter the building. Even when a visitor is cleared to come in the building, we ask that they visit in apartments and avoid public spaces.
  8. We are following the recommendations of the CDC and other agencies on using contact precautions to prevent the spread which includes wearing gowns and gloves when interacting with residents who are sick, as we always do.
  9. We have implemented enhanced staff training relative to disease prevention protocols.

This will continue to be an evolving situation and we will adjust our protocols as needed. Please watch for follow-up announcements.

For additional information, please visit the CDC’s coronavirus disease information page: https://www.cdc.gov/coronavirus/2019-ncov/

We ask for your support as we implement these practices to ensure the health and safety of our community.

 

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